Refund policy

Effective Date: 18 February 2026

At Wekynd, we strive to ensure you love every purchase. If something isn’t right, we’re here to help.

1. Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, unwashed, and in original condition.
  • All original tags and packaging must be intact.
  • Return request must be raised within 7 days of delivery.

Items that do not meet these conditions may not be eligible for return.

2. Non - Returnable Items

The following items are not eligible for return:

  • Items purchased during sale or clearance
  • Customized or personalized products
  • Gift cards
  • Items damaged due to misuse

3. Exchange Policy

  • Exchanges are allowed for size issues or damaged/defective products.
  • Exchange requests must be raised within 7 days of delivery.
  • Exchange is subject to stock availability.
  • If the requested size is unavailable, store credit will be issued.

4. Damaged or Incorrect Items

If you receive:

  • A damaged item
  • A defective product
  • The wrong item

Please contact us within 48 hours of delivery with:

  • Order number
  • Clear photos of the product
  • Unboxing video (if applicable)

We will arrange a replacement at no extra cost.

5. Refunds

Once we receive and inspect the returned item:

  • Refunds for prepaid orders will be processed within 5–7 business days to the original payment method.
  • For Cash on Delivery (COD) orders, refund will be processed via bank transfer or store credit.
  • Shipping charges (if any) are non-refundable.

6. Return Shipping

  • If the return is due to our mistake (wrong/damaged item), we will cover return shipping.
  • For size exchanges or customer-initiated returns, return shipping charges may apply.

7. How to Initiate a Return

To request a return or exchange, please visit our Contact Page:

👉 https://wekynd.in/pages/contact

Include your Order ID and reason for return in your message.

Our team will respond within 24–48 hours.